Avoiding Car Repair Rip Off's: Basic information everyone should know. The best way to avoid auto repair rip-offs is to be prepared. To Know how your vehicle works and to identify common car problems is a start. It's also important to know how to select a good auto repair technician, what kinds of repair questions to ask, and your consumer rights to recourse of action.
The Federal Trade Commission (FTC), the American Automobile Association (AAA), and the National Association of Attorneys General (NAAG), supply information about your automobiles that may help you keep auto repair mistakes to a minimum. Repair Charges: Understanding the Meaning Before you agree to have any work performed, ask shop labor rate and the full price on parts and supplies. Most shops charge a flat hourly rate for labor time.
This published rate is based on an independent or manufacturer's estimate of the time required to complete repairs. If you need complicated or expensive car repairs, or if you have any questions about recommended work, consider getting a second opinion from another vehicle repair facility. Most shops have a diagnostic charge if you decide to have the work performed elsewhere. If you decide to have the work done they usually will roll the charge into the repair. If you decide to get the work completed, ask for a full written estimate. What do I need after the work is done? Get a completed repair order describing the work done.